Cookie Policy

1. Introduction

This Cookie Policy explains how BITESIGHT LTD ("we," "us," or "our") uses cookies and similar technologies when you use our Bitesight mobile application and our related website (collectively, the "Service"). This policy should be read alongside our Privacy Policy and Terms and Conditions.

Our registered office is at 5, Brayford Square, London, E1 0SG, UNITED KINGDOM, and our company number is 16604605.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your computer or mobile device by a website you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Similar Technologies: In the context of a mobile application like Bitesight, we use technologies that function similarly to cookies to recognize you and remember your preferences. These include:

• Software Development Kits (SDKs): These are blocks of code provided by our partners that are embedded in our app. They enable us to provide features like authentication, analytics, and payment processing.
• Local Storage: Our application uses your device's local storage mechanisms to store data directly on your device. This allows us to remember your settings, login status, and preferences without needing to contact our servers every time you open the app.
• Identifiers: These can include your device's advertising ID or other unique identifiers that help us understand how you use the app.

For the purpose of this policy, we will refer to all of these technologies as "Cookies."

3. How We Use Cookies

Our mobile application primarily uses local storage and SDKs, which act like cookies to ensure the app functions correctly. Our website may use traditional browser cookies. We use these technologies for the following purposes:

Strictly Necessary

These are essential for the Service to function. They are required for features like user authentication (logging you in and keeping you logged in) and processing payments securely.

• Authentication: Uses secure tokens stored on your device to manage your session and ensure you are securely logged in.
• Payment Processing: Uses cookies on web payment pages to process transactions securely and prevent fraud.

Functionality

These technologies allow us to remember choices you make and provide enhanced, more personal features.

• Local Storage: We use your device's local storage to remember your preferences, such as your preferred units (metric/imperial), theme (light/dark mode), and notification settings.

Performance and Analytics

These help us understand how you interact with our Service, allowing us to improve its performance and your experience. We collect anonymous data about app performance, crashes, and feature usage. This helps us identify and fix bugs and understand which features are most popular.

4. Cookies We Use

Here is a summary of the key services that use Cookies in our Service:

• Backend Provider: Our core backend provider uses various identifiers and tokens to provide authentication, database access, performance monitoring, and analytics. These are essential for the app's operation.
• Payment Processor: When you make a payment through a web browser session initiated from our app, our payment processor places necessary cookies to securely identify your session and prevent fraud.
• Bitesight Application: Our app uses local storage on your device to save your session information and personal preferences. This data is stored securely on your device.

5. Your Choices and How to Manage Cookies

You have several options to control or limit how we and our partners use cookies:

In-App Settings

You can manage certain preferences, such as notifications, directly within the Bitesight app's settings menu.

Device Settings

Your mobile device's operating system (iOS or Android) provides options to control identifiers. For example, you can reset your device's Advertising Identifier or limit ad tracking, which may limit the analytics data we can collect.

Browser Settings

If you use our website, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

Most browsers allow you to control cookies through their settings:

• Chrome
• Firefox
• Safari
• Edge

Please note that disabling strictly necessary cookies and local storage will prevent the app from functioning correctly, as they are essential for features like logging in and saving your data.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy within the Service. You are advised to review this policy periodically for any changes.