Accessibility Statement

1. Our Commitment to Accessibility

BITESIGHT LTD is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make Bitesight usable by all people, regardless of their abilities.

We believe that technology should be accessible to everyone, and we strive to provide an app that is perceivable, operable, understandable, and robust for all users.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where applicable to mobile applications. These guidelines help make content more accessible to people with a wide array of disabilities, including:

• Visual impairments
• Hearing impairments
• Motor impairments
• Cognitive disabilities
• Learning disabilities

While we strive to adhere to the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the application at all times.

3. Platform Accessibility Features

Bitesight is designed to work with the accessibility features built into iOS and Android operating systems:

iOS Accessibility Support

• VoiceOver: Screen reader support for users who are blind or have low vision
• Dynamic Type: Adjustable text size to improve readability
• Reduce Motion: Minimizes animations for users sensitive to motion
• Color Filters: Assists users with color blindness
• Increase Contrast: Improves visibility of UI elements

Android Accessibility Support

• TalkBack: Screen reader for users who are blind or have low vision
• Font Size: System-wide text scaling
• Display Size: Makes items on screen larger or smaller
• Color Correction: Helps users with color blindness
• Remove Animations: Reduces or removes animations

4. Bitesight Accessibility Features

We have implemented the following accessibility features in Bitesight:

• High Contrast Mode: Support for both light and dark themes to accommodate different visual preferences and needs
• Clear Navigation: Consistent and predictable navigation throughout the app
• Text Alternatives: Descriptive labels for images and icons
• Touch Targets: Adequately sized buttons and interactive elements for easier interaction
• Clear Language: Simple and clear language throughout the interface
• Error Identification: Clear error messages that explain what went wrong and how to fix it
• Consistent Layout: Predictable placement of navigation and important features

5. Known Limitations

While we strive to provide an accessible experience, some areas of Bitesight may have limitations:

• AI-Generated Content: Nutritional analysis results generated by artificial intelligence may not always include detailed descriptions for screen readers
• Camera Features: The meal photo capture feature relies on visual input, which may be challenging for users with visual impairments
• Charts and Graphs: Some data visualizations may not have complete text alternatives, though we provide data tables where possible
• Third-Party Content: Some integrated services may not meet our accessibility standards

We are actively working to address these limitations and improve accessibility in these areas.

6. Assessment and Testing

We regularly assess the accessibility of Bitesight through:

• Automated accessibility testing tools
• Manual testing with screen readers
• Keyboard navigation testing
• Color contrast analysis
• User feedback and reports

7. Ongoing Efforts

We are committed to maintaining and improving the accessibility of Bitesight. Our ongoing efforts include:

• Regular accessibility audits
• Training our development team on accessibility best practices
• Incorporating accessibility into our design and development process
• Gathering and acting on user feedback
• Staying current with accessibility standards and guidelines

8. Alternative Formats

If you need information from Bitesight in an alternative format, please contact us and we will work with you to provide the information in a format that meets your needs.

9. Third-Party Content

Bitesight may include links to third-party websites or integrate third-party services. We are not responsible for the accessibility of third-party content, but we try to work with partners who share our commitment to accessibility.

10. Feedback and Contact Information

We welcome your feedback on the accessibility of Bitesight. Please let us know if you encounter accessibility barriers or have suggestions for improvement:

• Email: info@bitesight.ai (please include "Accessibility" in the subject line)
• Response time: We aim to respond to accessibility feedback within 5 business days

When contacting us, please provide:

• A description of the accessibility barrier
• The type of device and operating system you are using
• Any assistive technology you are using
• The specific area of the app where you encountered the issue

11. Complaints Process

If you are not satisfied with our response to your accessibility concerns, you may escalate your complaint to:

• Equality and Human Rights Commission (EHRC)
  Website: equalityhumanrights.com
  Phone: 0808 800 0082